1. Who We Are
This Privacy Policy describes how RealTrainAI (“we,” “us,” “our”) collects, uses, and protects information you provide. RealTrainAI is operated by Andersen Labs LLC, a Nevada limited liability company doing business as RealTrainAI (“the Operator”).
Contact:
- Email: support@realtrainai.com
- Phone: (702) 378-4078
- Mailing Address: 7345 S Durango Dr Ste 107 PMB 1122, Las Vegas, NV 89113, United States
2. Information We Collect
When you create an account and fill in your profile, we collect the information below. Your profile is saved as you fill it in (drafts save automatically), not only when you submit it.
- Identity information: name, email, phone number, location
- Professional information: LinkedIn URL, resume, work history, education, certifications, certificate files you upload, graduation and certification dates (used to determine which qualifications apply to matching), license or credential numbers if you choose to provide them, skills, languages, specialized experience
- Application content: motivation responses, availability
- Technical information: IP address, browser type, device identifiers, cookies, session data, and your time zone, detected automatically from your browser and used to match you with projects in your hours
- Referral information: referral codes, referrer relationships
We do not collect government-issued identity numbers such as passport, national ID or Social Security numbers. We do collect professional license or credential numbers if you choose to provide them. We do not collect payment card data.
Signing in with Google
If you choose to sign in with Google, Google shares your name, email address and profile photo with us. We use them only to create and sign in to your account and to prefill your name. We do not access your Gmail, contacts, Drive or any other Google data.
RealTrainAI's use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Sign-in emails
If you sign in with your email address, we send you a sign-in link by email through Resend (see Section 4). Accounts created with Google or an email link don't have a password.
3. How We Use Your Information
We use the information you provide to:
- Evaluate your application and match you with AI training opportunities
- Verify your identity, credentials, and professional background
- Communicate with you about application status, opportunities, and platform updates
- Process referral bonuses and qualification bonuses
- Improve our service through aggregated, de-identified analytics
- Comply with legal obligations
- Use machine learning models to assist in matching applicants to project requirements
Qualification dates. We use the graduation and certification dates you give us to decide which qualifications apply when matching you. A degree or certification with a future date is not counted until that date passes. A person reviews matches before anything is shared with a company, and you can update your dates at any time.
4. Third-Party Service Providers
We share information with the following processors strictly to operate our service:
- Supabase, Inc. — database and file storage hosting
- Vercel, Inc. — website hosting and analytics
- Resend, Inc. — outbound transactional and notification email delivery (account verification, magic links, application status, and similar messages)
- Zoho Corporation — inbound email handling for support@realtrainai.com (incoming mail to our support address)
- AI training platforms and labs — when you are matched to a specific opportunity, we share relevant profile information with the matching organization, only with your consent
We do not sell your personal information to third parties.
5. Data Retention
We retain your application and profile data while your account is active and for 24 months after account closure or last activity, whichever is later. After this period, data is permanently deleted or de-identified for analytics purposes.
You may request earlier deletion at any time by emailing support@realtrainai.com.
6. Your Rights
Depending on your location, you may have the following rights:
- Access: request a copy of your data
- Correction: update inaccurate information
- Deletion: request deletion of your data
- Portability: request data in a structured format
- Opt-out: withdraw consent for processing
- Objection: object to certain types of processing
To exercise any of these rights, email support@realtrainai.com with the subject line “Privacy Request.” We will respond within 30 days.
California residents (CCPA/CPRA): You have additional rights, including the right to know what personal information we collect, the right to delete personal information, and the right to non-discrimination for exercising your rights.
EU/UK residents (GDPR): Our legal basis for processing is your consent and legitimate interest in operating the platform.
7. Cookies and Tracking
We use cookies and similar technologies to operate the website, remember your session, and analyze usage. You can disable cookies in your browser settings, though some features may not work properly.
8. Security
We implement reasonable technical and organizational security measures to protect your information, including encrypted data transmission (HTTPS), encrypted storage, role-based access controls, and regular security audits. However, no method of transmission or storage is 100% secure.
Data Security Incidents. In the event of a security incident that affects your personal information, we will notify affected individuals and the relevant authorities as required by applicable law.
9. AI and Machine Learning Disclosure
We use machine learning models to assist with matching applicants to opportunities and reviewing application materials. Final decisions are reviewed by humans. We do not use your information to train external AI models without your explicit consent.
10. Children's Privacy
Our service is not intended for individuals under 18. We do not knowingly collect information from minors. If you believe we have collected information from a minor, contact us immediately.
11. International Transfers
RealTrainAI is run from the United States. Your information is stored and processed in the United States by our service providers Supabase (database and file storage) and Vercel (website hosting). That is necessary to provide the screening and matching service you sign up for.
We may keep a record of when you agreed to this policy, and we protect your information as described in Section 8. You can withdraw by closing your account (email support@realtrainai.com).
12. Changes to This Policy
We may update this Privacy Policy. The “Last Updated” date will reflect any changes. Continued use of our service after changes constitutes acceptance of the updated policy.
13. Contact
For privacy questions or to exercise your rights, contact us at:
RealTrainAI
Attn: Privacy
7345 S Durango Dr Ste 107 PMB 1122
Las Vegas, NV 89113
support@realtrainai.com
(702) 378-4078